1. Golden Ticket Game Rules
2. VIP Subscriber Terms and Conditions
3. Website Terms of Use

Golden Ticket Game Rules

Last updated: 16/02/2024

These Game Rules ("Rules") for the Golden Ticket prize draw game (the "Game") apply to all individuals (referred to in these Rules as "you" or "your") who participate in prize draws offered under the Game (each, a "Prize Draw"). Therefore, you should read these Rules carefully before you enter a Prize Draw, whether through the Paid Entry Route or the Free Entry Route (as explained below).

We, Gatherwell Ltd. (trading as Jumbo Win), are the promoter of the Game. Gatherwell Ltd. (referred to in these Rules as "Jumbo", "us", "we" or "our") is a company incorporated in England and Wales with registration number 08675983. Our correspondence address is Jumbo Win, PO Box 653, Galgate, Lancaster, LA2 0XB.

By participating in the Game, you are entering into a contract with us and you agree that these Rules will apply. If you do not agree with these Rules, you should not participate in the Game.

Your attention is drawn specifically to section 8 (Our liability to you in connection with the Game (and any associated Prize Draw)), because it limits our liability to you for our breach of these Rules or otherwise in connection with the Game.

1. Eligibility to Enter

1.1 To play the Game and enter a Prize Draw, you must:

• (a) be at least 18 years old;
• (b) have your permanent place of residence in the United Kingdom; and
• (c) not be an ineligible person as defined in section 1.2 below.

1.2 You may not play the Game by entering a Prize Draw if:

• (a) you are an employee, officer, director of (i) Jumbo or any of its affiliated companies; or (ii) any third party appointed by Jumbo to assist in the management or administration of the relevant Prize Draw; or
• (b) you are an immediate family member (meaning, spouse, parent, grandparent, child or sibling, and their respective spouses) of, and/or you live in the same household as, a person specified in section 1.2(a) above.

2. How to Enter

2.1 Each Prize Draw will specify the date that it opens and the date that it closes (the "Entry Period") on the Jumbo Win website located at https://www.jumbowin.co.uk (the "Website"). Entries that we receive after the closing date will be void and will not be entered into the Prize Draw, except as described in section 2.2(a)(ii) below.

2.2 The Game consists of three types of Prize Draw:

• (a) The "Grand Prize Draw", which has two routes to entry:

  • (i) Paid Entry Route: To enter the Grand Prize Draw through the paid method of entry (the "Paid Entry Route"), you need to select the 'Buy Tickets' option on the Website, choose your number of entries, or recurring subscription, and follow the checkout process to complete your order and pay. The price of options for the Paid Entry Route will be published on the Website.
    Payment must be made by debit card. We do not accept any other methods of payment, but may introduce additional methods of payment in future at our sole discretion.
    When we receive payment in cleared funds for your entries, you will automatically receive the number of entries that you selected and be entered into the Grand Prize Draw.
  • (ii) Free Entry Route: To enter the Grand Prize Draw through the free method of entry (the "Free Entry Route"), you need to: (i) write 'Jumbo Win Golden Ticket Entry', together with your full name, date of birth, home address, phone number, and email address on a postcard or letter; and (ii) post the completed entry to us by standard first class or second class post (at your own cost) to Jumbo Win, PO Box 653, Galgate, Lancaster, LA2 0XB. Please ensure that postal entries are legible and complete, otherwise, they will not be entered into the Grand Prize Draw.
    Entries via the Free Entry Route will usually be processed within five (5) business days after we receive them. Please ensure that you allow enough time for your entry to be received and processed by us to avoid missing the closing date. Postal entries processed after the closing date will not be included in the current Grand Prize Draw, but will be entered into a subsequent Grand Prize Draw if one has commenced by the time that we process your entry.
    You will receive one (1) entry into the Grand Prize Draw for each individual mailing envelope, provided that you have met the requirements for the Free Entry Route set out in this section.

• (b) The "VIP Weekly Prize Draw" is an additional benefit of entering the Grand Prize Draw through the subscription model for the Game, which is available for purchase through the Website. If you have an active VIP subscription for the Game, in addition to the entries that you receive for the Grand Prize Draw, you will be automatically entered into the VIP Weekly Prize Draw. For more information about the Game’s subscription model, please see the VIP Terms and Conditions.

• (c) The "Early Bird Prize Draw" is an additional draw that we may run from time to time exclusively for participants who enter the Grand Prize Draw before a certain date. If an Early Bird Prize Draw is active, we will publish details of it on the Website.

2.3 There is no limit to the number of entries into the Grand Prize Draw. However, if you enter through the Paid Entry Route, please note that the Website may impose a payment limit at an amount determined by us. We may introduce entry limits for the Paid Entry Route at any time without notice.

3. Selection of Winners

3.1 One winner will be selected to win the Grand Prize Draw. The draw for the Grand Prize Draw will take place within three (3) business days after the expiry of the Entry Period.

3.2 If we are also running an Early Bird Prize Draw, one winner will be selected to win the Early Bird Prize Draw. The draw for the Early Bird Prize Draw will take place within three (3) business days after the closing date that we publish on the Website.

3.3 We will also select one or more winners per week from a pool of participants holding an active VIP subscription for the Game to win the VIP Weekly Prize Draw. The number of winners selected for the VIP Weekly Prize Draw will be published on the Website and may be updated by us from time to time. The draw for the VIP Weekly Prize Draw will take place on Tuesday each week.

3.4 Winners will be selected at random from all eligible entries in each Prize Draw by our random number generator ("RNG") software. Our RNG software has been independently tested using a variety of industry-standard statistical tests, which is carried out by a Gambling Commission approved test house compliant with ISO/IEC 17025 standards.

4. Prizes

4.1 Details of each prize available to be won will be published on the Website (each, a "Prize"). The following additional Rules apply depending on the type of Prize:

• (a) Products: The Game is not sponsored, endorsed, approved, or affiliated with the manufacturer or brand in respect of product(s) awarded as Prizes. Product brand names and logos are registered or unregistered trademarks of their respective owners. Neither we nor our charitable partners are liable for any defect in quality, condition, or fitness of products, and such liability is excluded to the fullest extent permitted under law. The manufacturer of the products may provide a limited warranty as set out on the manufacturer’s website and/or other product literature. If the winner of a product wishes to make a claim under the manufacturer’s warranty, they should contact the manufacturer directly. However, we will provide reasonable assistance to the winner in obtaining a replacement product from the manufacturer in the case of an obvious defect.
• (b) Gift cards and voucher codes: We are not the retailer or issuer of gift cards or voucher codes provided as Prizes, and we accept no responsibility for any third-party retailer or issuer’s refusal to accept a particular gift card or voucher code. The terms and conditions of the third-party retailer or issuer of the gift card or voucher code will apply.
• (c) Vehicles: If the Prize is a vehicle, we will provide all necessary documentation for the transfer of the title of the vehicle from us to the winner. We will arrange delivery of the vehicle at a place and time that we propose and that has been confirmed with the winner. Unless we state otherwise, the winner will be responsible for paying for and obtaining the relevant insurance and vehicle tax upon taking delivery of the vehicle. Neither we nor our charitable partners are liable for any defect in quality, condition, or fitness of the vehicle, and such liability is excluded to the fullest extent permitted under law. The manufacturer of the vehicle may provide a limited warranty as set out in the vehicle manual and/or the manufacturer’s website. If the winner of a vehicle wishes to make a claim under the manufacturer’s warranty, they should contact the manufacturer directly. All arrangements for repairs to the vehicle as a result of a manufacturing defect are between the winner of the vehicle and the manufacturer. Please note that we will determine the color and configuration of the vehicle at our sole discretion. We reserve the right to delay delivery of the vehicle, or substitute a similar vehicle of equal or greater value if we are unable to procure the vehicle listed as the Prize for any reason beyond our control.
• (d) Prizes that involve taking part in an experience or attending an event: We are not responsible if an experience or event is delayed or rescheduled. If the experience or event is canceled, we will provide an alternative Prize (whether that be an experience, event, or otherwise) of equal or greater value in our sole discretion. A winner who takes part in an experience or event is responsible for ensuring that they are medically fit to participate, including by attending any required medical examinations.
• (e) Prizes that involve travel and/or an overnight stay: If a Prize includes the provision of travel and/or an overnight stay, the winner (and any companions, if the Prize provides for this) must be available to travel on the dates specified on the Website. If train fare is included as part of the Prize, this will be at standard economy class from a train station within a reasonable distance of the winner’s home address. If airfare is included as part of the Prize, this will be at standard economy class from an airport that operates an air travel route to the destination stated on the Website. We cannot guarantee a direct route, as this will depend on the winner’s location and the availability of rail or air travel routes. If hotel accommodation is included as part of the Prize, accommodation will be at standard economy class with double occupancy, unless otherwise stated on the Website. Any companions of the winner (if the Prize provides for this) must travel on the same dates as the winner. The winner must bear their own expenses which do not form part of the Prize, such as airline ancillary fees (such as checked baggage and seat selection), local taxes, meals, ground transportation, and gratuities, unless we state otherwise on the Website. In the case of international travel, the winner is responsible for ensuring that they hold a valid passport, visa (if required), and travel insurance.

4.2 Where the Prize awarded is a non-cash prize, such as a product, gift card or voucher, experience, event, or vehicle, there is no entitlement to a cash substitute unless specified in these Rules.

4.3 Prizes are personal to the winner and may not be assigned or transferred to any other person. This means that we will only award a Prize to the person who is selected as a winner.

5. Notification of Winners

Grand Prize Draw Notification Process

Sections 5.1 to 5.4 apply only to the Grand Prize Draw.

5.1 We will notify the winner of the Grand Prize Draw by telephone, email, or in-person within five (5) business days after the winner has been chosen in accordance with section 3 of these Rules.

5.2 The winner of the Grand Prize Draw will be required to provide:

• (a) proof of identification and age, such as a copy of a valid passport, drivers license, or other relevant government-issued identification
• (b) proof of address, such as a copy of a recent utility bill or council tax bill; and
• (c) in the case of a cash Prize, details of a UK bank account for the Prize money to be paid into.

5.3 In relation to the winner of the Grand Prize Draw, once we have received the information and documentation referred to in section 5.2 above:

• (a) in case of a cash Prize, we will make the funds available in the winner’s online account on the Website so that the winner can request that the funds be transferred to their nominated bank account; or
• (b) in case of a non-cash Prize (such as a product, gift card or voucher, experience, event, or vehicle), we will make arrangements with the winner to provide or deliver the Prize to them.

5.4 If the selected winner of the Grand Prize Draw does not respond to the notification, or provide the information and documentation referred to in section 5.2 above, within 28 days of such notification, the Prize will be forfeited and we will select an alternative winner from the remaining eligible entries. The newly selected winner will have the same period of time to respond to a notification.

VIP Weekly Prize Draw and Early Bird Prize Draw Notification Process

Sections 5.5 to 5.6 apply only to the VIP Weekly Prize Draw and the Early Bird Prize Draw.

5.5 We will notify the winner(s) of the VIP Weekly Prize Draw and the Early Bird Prize Draw via the Website, or by telephone or email, within five (5) business days after the winner(s) have been chosen in accordance with section 3 of these Rules.

5.6 Each winner of the VIP Weekly Prize Draw or Early Bird Prize Draw will be required to provide details of a UK bank account for the Prize money to be paid into. We will make the funds available in each winner’s online account on the Website so that the winner(s) can request that the funds be transferred to their nominated bank account.

General

Sections 5.7 to 5.9 apply to the Grand Prize Draw, the VIP Weekly Prize Draw, and the Early Bird Prize Draw.

5.7 When a cash Prize is won:

• (a) subject to the winner’s compliance with this section 5, funds will be made available in the winner’s online account on the Website;
• (b) the winner must request withdrawal of cash winnings to receive payment; and
• (c) we will pay out cash winnings within fourteen (14) days of receiving a request to do so.

5.8 A winner of a cash Prize has six (6) months to request a withdrawal of those funds. If funds remain unclaimed in a winner’s online account on the Website for more than six (6) months, we reserve the right to cancel the unclaimed amount and retain the funds to be used at our sole discretion.

5.9 If a selected winner is found to be ineligible to take part in the Game according to these Rules, an alternative winner will be selected using the relevant process set out in this section 5.

6. Refunds

A percentage of the funds raised through paid entries to the Grand Prize Draw through the Paid Entry Route will be donated by us to our charitable partners listed on the Website. As such, we do not provide refunds for paid entries once a Prize Draw has taken place.

This rule does not override any legal right you may have in relation to the cancellation and refund of paid entries.

7. Publicity and Personal Information

7.1 By entering the Game, you agree to your personal information being used to process your entry, to contact you about your entry, and for the purpose outlined in section 7.2 below. We will use your personal information only in accordance with these Rules and our Privacy Notice.

7.2 We are required to publish the surname and county of the winner on the Website after the Prize has been awarded. We will contact the winner and require that the winner participates in reasonable publicity required by Jumbo. We reserve the right to publish details of winner testimonials and other publicity on the Website and other media outlets.

8. Our Liability to You in Connection with the Game (and any Associated Prize Draw)

8.1 If we do not comply with these Rules, we will be responsible for any loss or damage that is foreseeable as a result of our breach of these Rules or our negligence. This means that we and you must have anticipated that such loss or damage might occur at the time that you entered the Game (and any Prize Draw associated with it). We are not responsible for any loss or damage that is unforeseeable.

8.2 Regardless of what is stated in section 8.1 above, our liability to you under these Rules or otherwise arising in connection with the Game (and any Prize Draw associated with it) will be limited to a maximum of £100 (one hundred pounds).

8.3 This section 8 does not exclude or limit any liability for death or personal injury caused by our negligence, for fraud, or any other liability that cannot be excluded or limited by law.

9. Other Important Terms

9.1 Events outside of our control
We will not be in breach of these Rules, nor be liable for any failure to comply with any of our obligations in connection with the Game (and any Prize Draw associated with it), if such breach or failure is caused by an event outside of our control. Events outside of our control include, but are not limited to, acts of god, natural disasters, fire, flood or collapse of buildings, epidemic or pandemic, terrorist attack, war, preparation for war or armed conflict, imposition of sanctions, any law or action taken by a government or public authority, IT and data security incidents (such as malware or ransomware attacks, denial of service attacks or other types of cyber attack), or interruption or failure of utility or telecommunications service. If we are unable to run the winner selection process within the period specified in section 3 due to an event outside of our control, we will run the winner selection process once we are no longer inhibited by such an event.

9.2 Transfer of the Game scheme to an affiliated company
We may transfer our rights and obligations under these Rules and the Game to any of our affiliated companies, or to any third party in connection with the transfer of our business. If we do this, we will inform you by email with as much advance notice as possible.

9.3 Cancellation of the Game scheme
We may terminate the Game scheme at any time at our sole discretion. If we do this, we will give you as much notice as possible. Any Prize Draws for which you already have entries in will be unaffected.

9.4 Entries are not transferable
Entries are personal to you and you may not transfer entries in the Game to any other person.

9.5 Amendments to these Rules
We may amend these Rules at our sole discretion at any time by posting the amended Rules on the Website, and these amended Rules will take immediate effect. If you have already entered a Prize Draw, any changes will not apply to your entries to that Prize Draw prior to our amendments to these Rules, however, the changes will apply to your future entries into Prize Draws.

9.6 Applicable law
The laws of England and Wales apply to these Rules, the Game, and all Prize Draws associated with it.

9.7 Jurisdiction
The courts of England and Wales will have exclusive jurisdiction to settle any dispute or claim (including non-contractual disputes or claims) arising in connection with these Rules, the Game, and all Prize Draws associated with it. The only exception to this is if you reside in Scotland, you can choose to bring a claim in Scotland or in England and Wales.

9.8 The Game (and any associated Prize Draw) is not a charity lottery or raffle.
Please note that the Game (and any Prize Draw associated with it) is not a lottery as defined under the Gambling Act 2005, because we offer a Free Entry Route by post in addition to the Paid Entry Route. However, we work with a number of charitable partners to ensure that a percentage of ticket sales is donated to worthy causes. Further information about our charitable partners can be found on the Website.

10. Complaints

We are committed to providing the best experience possible, but if you have a complaint in relation to these Rules or the Game, please email us at [email protected] or write to us at Jumbo Win, PO Box 653, Galgate, Lancaster, LA2 0XB.

11. Advertising

This section applies if we advertise the Game on social media platforms or other media publications ("Media Platforms"), including but not limited to, Facebook, Twitter/X, Instagram, Snapchat, YouTube, or TikTok.

11.1 You agree to release the Media Platforms from all liability, damage, loss, or expense arising in connection with your participation in the Game.

11.2 The Game is operated by Jumbo and is in no way sponsored, endorsed, administered by, or associated with the Media Platforms we utilize to advertise the Game.

VIP Subscriber Terms and Conditions

_Last updated: 27/03/2024

Your attention is drawn specifically to section 6 (Our liability to you in connection with any Subscription and these Terms), because it limits our liability to you for our breach of these Terms.

1. Introduction

1.1 These VIP Subscriber Terms and Conditions (“Terms”) apply to all individuals (referred to in these Terms as “you”, “your”, or “Subscriber”) who purchase any subscription for a Jumbo Win product (a “Subscription” or “Subscriptions”). Therefore, you should read these Terms carefully before you purchase a Subscription.

1.2 We, Gatherwell Ltd. (trading as Jumbo Win), are the operator of Jumbo Win and all products under the Jumbo Win brand promoted on this website. Gatherwell Ltd. (referred to in these Terms as “Jumbo”, “us”, “we” or “our”) is a company incorporated in England and Wales with registration number 08675983. Our VAT number is GB 195014806. Our correspondence address is Jumbo Win, PO Box 653, Galgate, Lancaster, LA2 0XB.

1.3 By purchasing a Subscription, you are entering into a contract with us and you agree that these Terms will apply. If you do not agree with these Terms, you should not purchase a Subscription.

1.4 The rules for each game that you participate in (the “Game Rules”) will apply in addition to these Terms. Please read the relevant Game Rules in conjunction with these Terms before purchasing a Subscription.

1.5 These Terms and any Subscription purchased under them apply only if you purchase a Subscription as a consumer (that is, for purposes outside of your business or profession). We do not allow Subscriptions to be purchased by business customers.

2. How to Purchase a Subscription

2.1 You must ensure that you meet the eligibility requirements set out in the relevant Game Rules before purchasing a Subscription.

2.2 Details of the available Subscriptions and how to purchase them will be published on the relevant pages of the Jumbo Win website located at https://www.jumbowin.co.uk (the “Website”). Please follow the instructions on the Website through to the checkout to purchase a Subscription.

2.3 Once you have purchased a Subscription through the Website, your Subscription will begin immediately. Please see section 4 below for more details and for information about your cancellation rights.

3. Subscription Services, Fees and Payment

3.1 What a Subscription provides to you. Your Subscription will entitle you to a defined number of entries into one or more of our Prize Draws, as described on the relevant page of the Website before you purchase a Subscription (the “Subscription Services”). You can view information in your online account about which Prize Draw(s) you will be entered into and how many entries you will be provided with. Please note that entries into the VIP Weekly Prize Draw are limited to one per person.

3.2 Fees for Subscription Services. We will publish the relevant fees for each Subscription available on our Website. The fee for the Subscription Services is chargeable on a monthly basis while you hold an active Subscription (the “Subscription Fee”). You will be charged an initial Subscription Fee at the point of purchase (“Initial Subscription Fee”), and a recurrent Subscription Fee on or around the same day of each subsequent month (“Recurrent Subscription Fee”).

3.3 Changes to Subscription Fees We may change the Subscription Fee at any time in our sole discretion by giving you a reasonable period of notice prior to the payment date for your next Recurrent Subscription Fee. Any such change to the Subscription Fee will take effect on your next payment date. If you do not agree with the change to the Subscription Fee, you should cancel your Subscription before payment is taken in accordance with section 4.2 below (Your right to cancel).

3.4 Payment method. Payment for Subscription Services must be paid by debit card (“Payment Method”). We do not accept any other methods of payment, but may introduce additional methods of payment in future at our sole discretion.

3.5 Billing. You authorise us to store your Payment Method, and we will automatically charge your Payment Method each month for the Recurrent Subscription Fee, unless you cancel your Subscription in accordance with section 4.2 below. If your Payment Method fails, you must provide us with an alternative Payment Method, otherwise we will cancel your Subscription and you will not receive any further entries that you would have been entitled to if your Subscription had remained active. You can update your Payment Method at any time in your online account.

3.6 Wallet funds. If money is held in the wallet of your online account (for example, if you have been awarded a prize but have yet to claim it), you authorise us to use those funds to effect payment of the Recurrent Subscription Fee if your Payment Method fails for any reason.

4. Subscription Duration and How to Cancel

4.1 Subscription duration. Your Subscription begins once you have paid your Initial Subscription Fee and will automatically renew on a continuous monthly basis unless you cancel it in accordance with section 4.2 below (“Subscription Term”).

4.2 Your right to cancel. You may cancel a Subscription at any time and for any reason by:
(a) following the instructions regarding how to unsubscribe in your online account;
(b) emailing us at [email protected];
(c) calling us on 020 818 32173; or
(d) writing to us at Jumbo Win, PO Box 653, Galgate, Lancaster, LA2 0XB.

If you cancel your Subscription, your Subscription will continue until the end of the current billing cycle, at which point it will end. Once your Subscription has ended, you will not be charged any further Recurrent Subscription Fees.

Your cancellation rights are in addition to, and do not replace, your legal rights as a consumer.

4.3 Our right to suspend or cancel Subscription Services for any reason. We may suspend or cancel the Subscription Services at any time and for whatever reason. If we do this, we will give you notice and refund any Subscription Fee in respect of any period in which you do not receive the Subscription Services that you have already paid for. Any suspension or cancellation of Subscription Services by us will not impact your existing entries into the relevant Prize Draw(s), subject to the requirements of the applicable Game Rules.

4.4 Our right to terminate your Subscription if you breach these Terms. We may terminate your Subscription and your access to the Subscription Services, and cancel all entries into the relevant Prize Draw(s), if you are in breach of these Terms and/or the relevant Game Rules. If we terminate your Subscription for this reason, you may not re-register for Jumbo Win and/or purchase the Subscription Services under any other email or account without our express permission.

5. Personal Information

When you purchase a Subscription, you agree that we may use your personal information to administer your Subscription and your entries into the relevant Prize Draws. Please read our Privacy Notice for more details.

6. Our Liability to You in Connection with any Subscription and These Terms

6.1 If we do not comply with these Terms, we will be responsible for any loss or damage that is foreseeable as a result of our breach of these Terms or our negligence. This means that we and you must have anticipated that such loss or damage might occur at the time that you purchased a Subscription. We are not responsible for any loss or damage that is unforeseeable.

6.2 To the fullest extent permitted by law, we do not provide any warranty or guarantee that:
(a) the Website is accurate, up-to-date and free from bugs; and
(b) the Website will be available at all times, or that your access to the Website and the Subscription Services provided will be uninterrupted.

6.3 Regardless of what is stated in sections 6.1 to 6.2 above, our liability to you under these Terms or otherwise arising in connection with any Subscription will be limited to a maximum of 100% of the Subscription Fees you have paid to us in the twelve (12) month period before the liability arises.

6.4 This section 6 does not exclude or limit any liability for death or personal injury caused by our negligence, for fraud, or any other liability that cannot be excluded or limited by law.

7. Other Important Terms

7.1 Events outside of our control. We will not be in breach of these Terms, nor be liable for any failure to comply with any of our obligations in connection with the Terms, if such breach or failure is caused by an event outside of our control. Events outside of our control include, but are not limited to, acts of god, natural disasters, fire, flood or collapse of buildings, epidemic or pandemic, terrorist attack, war, preparation for war or armed conflict, imposition of sanctions, any law or action taken by a government or public authority, IT and data security incidents (such as malware or ransomware attacks, denial of service attacks or other types of cyber attack), or interruption or failure of utility or telecommunications service.

7.2 Transfer of Subscriptions to an affiliated company. We may transfer our rights and obligations under these Terms to any of our affiliated companies, or to any third party in connection with the transfer of our business. If we do this, we will inform you by email with as much advance notice as possible.

7.3 Subscriptions are not transferable. Subscriptions are personal to you and you may not transfer your Subscription to any other person.

7.4 Amendments to these Terms. We may amend these Terms at our sole discretion at any time by posting the amended Terms on the Website, and these amended Terms will take immediate effect. If there are significant changes to these Terms, we will notify you by email.

7.5 Applicable law. The laws of England and Wales apply to these Terms and the Subscription Services provided by us.

7.5 Jurisdiction. The courts of England and Wales will have exclusive jurisdiction to settle any dispute or claim (including non-contractual disputes or claims) arising in connection with these Terms. The only exception to this is if you reside in Scotland, you can choose to bring a claim in Scotland or in England and Wales.

8. Complaints

We are committed to providing the best experience possible, but if you have a complaint in relation to these Terms or your Subscription, please email us at [email protected] or write to us at Jumbo Win, PO Box 653, Galgate, Lancaster, LA2 0XB.

Website Terms of Use

Last updated: 10/01/2024

1. Introduction
1.1 These Website Terms of Use (“Terms”) explain how you may use this website and any of its content (Website). These Terms apply between (A) Gatherwell Ltd. (trading as Jumbo Win), a company incorporated in England and Wales with registration number 08675983 (“Jumbo”, “us”, “we” or “our”); and (B) you, the person accessing or using the Website (“you” or “your”).

1.2 You should read these Terms carefully before using the Website. By using the Website, or otherwise indicating your consent, you agree to be bound by these Terms. If you do not agree with any of these Terms, you should stop using the Website immediately.

1.3 If you buy any products or services from the Website, or purchase a Subscription, separate terms and conditions will apply (including, without limitation, relevant Game Rules and Subscription Terms and Conditions).

2. Using the Website
2.1 The Website is for personal and non-commercial use only.

2.2 You agree that you are solely responsible for all costs and expenses you may incur in relation to your use of the Website.

2.3 The Website is not intended for users located outside of the UK, and we make no promise that the Website will be accessible in other locations. If you choose to access the Website from locations outside the UK, you acknowledge you do so at your own initiative and are responsible for compliance with local laws where they apply.

2.4 We endeavour to make the Website as accessible as possible. If you have any difficulties using the Website, please contact us using the contact details below.

2.5 When using the Website, you agree not to:
(a) misuse or attack our Website by knowingly introducing viruses, trojans, worms, logic bombs or any other material which is malicious or technologically harmful (such as by way of a denial-of-service attack); or
(b) attempt to gain unauthorised access to our Website, the server on which our Website is hosted or any server, computer or database connected to our Website.

2.6 We may prevent or suspend your access to the Website if you do not comply with these Terms or any applicable law.

3. Account registration and security
3.1 To engage with the products and services we provide on the Website, you must register an account with us.

3.2 We are not obliged to permit anyone to register an account on the Website, and we may refuse, terminate or suspend registration to anyone at any time.

3.3 You are responsible for making sure that your password and any other account details are kept secure and confidential.

3.4 If we have reason to believe there is likely to be a breach of security or misuse of the Website through your account or the use of your password, we may notify you and require you to change your password, or we may suspend or terminate your account.

4. Personal information
When you register an account with us, you agree that we may use your personal information to administer your online account and any purchases you make through the Website. Please read our Privacy Notice for more details.

5. Ownership, use and intellectual property rights
5.1 The intellectual property rights in the Website and in any text, images, video, audio or other multimedia content, software or other information or material submitted to or accessible from the Website (“Content”) are owned by us and our licensors.

5.2 We and our licensors reserve all our intellectual property rights (including, but not limited to, all copyright, trade marks, domain names, design rights, database rights, patents and all other intellectual property rights of any kind) whether registered or unregistered anywhere in the world. This means, for example, that we remain owners of them and are free to use them as we see fit.

5.3 Nothing in these Terms grants you any legal rights in the Website or the Content other than as necessary for you to access it. You agree not to adjust, try to circumvent or delete any notices contained on the Website or the Content (including any intellectual property notices) and in particular, in any digital rights or other security technology embedded or contained within the Website or the Content.

5.4 Jumbo Win and our associated product names are trademarks belonging to us. Other trademarks and trade names may also be used on the Website or in the Content. Use by you of any trademarks on the Website or in the Content is strictly prohibited unless you have our prior written permission

6. Submitting information to the Website
6.1 While we endeavour to ensure that the Website is secure, we do not actively monitor or check whether information supplied to us through the Website is confidential, commercially sensitive or valuable.

6.2 Other than any personal information which will be dealt with in accordance with our Privacy Notice, we do not guarantee that information supplied to us through the Website will be kept confidential and we may use it on an unrestricted and free-of-charge basis as we reasonably see fit.

7. Accuracy of information and availability of the Website
7.1 We endeavour to ensure that the Website is accurate, up-to-date and free from bugs, but we cannot promise that it will be. Furthermore, we cannot promise that the Website will be fit or suitable for any purpose. Any reliance that you may place on the information on the Website is at your own risk.

7.2 We may suspend or terminate access or operation of the Website at any time as we see fit.

7.3 Any Content is provided for your general information purposes only and to inform you about us and our products and news, features, services and other websites that may be of interest, but has not been tailored to your specific requirements or circumstances. It does not constitute technical, financial or legal advice or any other type of advice and should not be relied on for any purposes. You should always use your own independent judgement when using our Website and its Content.

7.4 While we endeavour to ensure that the Website is available for your use, we do not promise that the Website will be available at all times or that your use of the Website will be uninterrupted.

8. Hyperlinks and third party websites
The Website may contain hyperlinks or references to third party advertising and websites other than the Website. Any such hyperlinks or references are provided for your convenience only. We have no control over third party advertising or websites and accept no legal responsibility for any content, material or information contained in them. The display of any hyperlink and reference to any third party advertising or website does not mean that we endorse that third party’s website, products or services. Your use of a third party site may be governed by the terms and conditions of that third party site and is at your own risk.

9. Our liability to you
9.1 If we breach these Terms or are negligent, we will be responsible for any loss or damage that is foreseeable as a result of our breach of these Terms or our negligence. This means that we and you must have anticipated that such loss or damage might occur at the time these Terms were formed. We are not responsible for any loss or damage that is unforeseeable.

9.2 Regardless of what is stated in section 9.1 above, our liability to you under these Terms will be limited to a maximum of £100 (one hundred pounds).

9.3 This section 9 does not exclude or limit any liability for death or personal injury caused by our negligence, for fraud, or any other liability that cannot be excluded or limited by law.

10. Other important terms
10.1 Events outside of our control. We will not be in breach of these Terms if such breach or failure is caused by an event outside of our control.

10.2 Transfer of the Website and these Terms to an affiliated company. We may transfer our rights and obligations under these Terms to any of our affiliated companies, or to any third party in connection with the transfer of our business.

10.3 Amendments to these Terms. We may amend these Terms at our sole discretion at any time by posting the amended Terms on the Website, and these amended Terms will take immediate effect.
10.4 Applicable law. The laws of England and Wales apply to these Terms.

10.5 Jurisdiction. The courts of England and Wales will have exclusive jurisdiction to settle any dispute or claim (including non-contractual disputes or claims) arising in connection with these Terms. This does not affect your legal right to bring a claim in your country of residence if you live outside of England and Wales.

11. Complaints
We are committed to providing the best experience possible, but if you have a complaint in relation to the Website or these Terms, please email us at [email protected] or write to us at Jumbo Win, PO Box 653, Galgate, Lancaster, LA2 0XB.